Shipping policy
Thank you for shopping with Colorado Hockey Threads! We are committed to delivering your order as quickly and efficiently as possible. Please review our shipping policy below for important details.
Processing Time
All products are made to order and shipped to your location and processes within
1–3 days (excluding weekends and holidays) after receiving your order confirmation email. Once processed orders are TYPICALLY delivered in 3–7 business days You will receive another notification when your order has shipped.
Please note: During high-volume periods (e.g., holidays, sales), processing times may be slightly delayed.
Shipping Rates and Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
| Shipping Method | Estimated Delivery Time | Cost |
|---|---|---|
| Standard Shipping | 3–7 business days | $5.00 |
| Expedited Shipping | 1–4 business days | $12.00 |
| Free Shipping | Orders over $49 | Free |
Delivery times are estimates and may vary depending on location and external factors (e.g., weather, carrier delays).
Shipping Locations
We currently ship to addresses within the United States
We do not ship to P.O. Boxes, APO/FPO addresses, or international destinations outside of the countries listed.
Order Tracking
Once your order has shipped, you will receive a shipping confirmation email with a tracking number. Please allow up to 48 hours for tracking information to become available.
Lost or Damaged Packages
Colorado Hockey Threads is not liable for packages lost or damaged in transit. If your order arrives damaged, please contact us the shipper with your order number and a photo of the damaged item.
Shipping Delays
We are not responsible for shipping delays caused by the carrier or customs clearance. However, we will do our best to support you in resolving any issues.
Contact Us
If you have any questions or concerns regarding your shipment, please contact us at:
📧 service@colordohockeythreads.com
📞 720.750.7934